Privacy Policy

Effective Date: March 28, 2024

Who We Are

WordyCare is dedicated to maintaining the performance, security, and optimization of WordPress websites through our specialized care packages. You can find us online at http://wordycare.com. For any inquiries, please contact us via email at support@wordycare.com.

What Personal Data We Collect and Why We Collect It

  • Personal and Contact Information: We collect names, email addresses, business names, and phone numbers to communicate with you, manage your account, and deliver our services effectively.
  • Transactional Data: Through Stripe, we process purchase information for recurring payments. Stripe manages all payment processing, ensuring your financial data’s security.
  • Technical Data: Our website uses cookies for functional and analytical purposes, enhancing your browsing experience without collecting sensitive personal data.
  • Website Services Login Credentials: For the purpose of maintaining and optimizing your WordPress site, we require access to your site’s backend, which involves collecting login credentials securely.

Contact Forms

  • Data submitted through contact forms is used for customer service purposes. We do not use the information submitted for marketing purposes without your consent.

Cookies

  • Our website uses cookies to store visitors’ preferences, record user-specific information on pages accessed or visited, and customize web page content based on visitors’ browser types or other information.

Analytics

  • While WordyCare does not collect analytics data by default, we may use third-party services like Google Analytics for aggregate data analysis.

What Rights You Have Over Your Data

  • You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

Where Your Data Is Sent

  • We ensure that any data transfer outside the European Union is safeguarded to European data protection standards.

Contact Information

For any privacy-specific concerns, please contact us at support@wordycare.com.

Additional Information

  • How We Protect Your Data: We employ security measures like encryption and two-factor authentication to protect your data. Our staff is trained in data protection best practices.
  • Data Breach Procedures: In the event of a data breach, we have internal reporting systems and contact mechanisms in place to promptly address and mitigate any potential damage.
  • Industry Regulatory Disclosure Requirements: As a provider of WordPress maintenance services, we adhere to industry-standard privacy practices and regulatory requirements.

This Privacy Policy is subject to updates and changes to reflect new practices or regulatory requirements. Please refer back to this page periodically for the most current information.